Enable Connection from Anywhere - Microsoft Teams replaces legacy communication infrastructure without impacting how employees interact with other employees or customers. Until recently, opening a second office location meant implementing second set of infrastructure—phone systems, networks, etc. Using that approach, imagine the complexity of opening an office for individual employee. With Teams each employee is empowered to setup shop wherever they are with full connectivity to all business resources—phone lines, files, etc. Staff use the same phone numbers to connect with clients regardless of location, and staff interact with each other in the same way regardless of where they are.
Continue to Grow - Employees may not be going into the office, but they still need training and support. They still want to feel part of the company. Use technology and virtual events to facilitate continued interpersonal and career development. Hiring procedures to interview, onboard, and train those soon to be key employees will also need to be adjusted.
Prepare for Increased Support Needs - Any time work conditions change, there will be a need for additional support. Identify potential impacts and hire or train to avoid bottlenecks. Remember to leverage technology to reduce the stress of new technology—online video, chat functionality, and wikis always help.
Communicate Clearly - Working remotely can be a big change for some employees, so it is important to provide guidance and over-communicate. Create FAQs, tips, and best practices to help them in the transition, and consolidate important information so no one has to comb through what could be an overwhelming pile of information.