If the work from anywhere, anytime, on any device is the business as usual model, it will not be a budget breaking undertaking and may, in the long term, reduce costs. It is really about embracing the approach and implementing best practices.
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Invest in Software as a Service (SaaS) and Cloud Solutions
Cloud productivity tools such as Microsoft O365, Zoom, Slack, etc. make it possible to work anywhere.
Ensure Virtual Access
Today most remote workers are using business laptops or home computers to connect to office networks.
Enable Connection from Anywhere
Microsoft Teams replaces legacy communication infrastructure…
Continue to Grow
Employees may not be going into the office, but they still need training and support.
Prepare for Increased Support Needs
Any time work conditions change, there will be a need for additional support.
Working remotely can be a big change for some employees…
Dive Into Data
As everyone gets set up to work remotely, collect data to ensure resources are being used.
Don’t Compromise Security
During a major event like COVID-19, hackers can try to take advantage of the situation.
Have a Backup Plan
Things rarely go exactly to plan.
Invest in Software as a Service (SaaS) and Cloud Solutions — Cloud productivity tools such as Microsoft O365, Zoom, Slack, etc. make it possible to work anywhere. Create a culture where your teams collaborate in the cloud with platforms like Microsoft Teams and SharePoint. Screen sharing, co-editing files and communication in real time makes distance irrelevant.
Ensure Virtual Access — Today most remote workers are using business laptops or home computers to connect to office network resources. This requires solid VPN (Virtual Private Network) solutions and may create a need to enhance the office’s internet connectivity and purchase additional laptops/computers for home use. While VPNs to the office is still the norm, advanced virtualization is available and moving entire desktop environments to the cloud is both possible and cost-effective.
Enable Connection from Anywhere – Microsoft Teams replaces legacy communication infrastructure without impacting how employees interact with other employees or customers. Until recently, opening a second office location meant implementing second set of infrastructure—phone systems, networks, etc. Using that approach, imagine the complexity of opening an office for individual employee. With Teams each employee is empowered to setup shop wherever they are with full connectivity to all business resources—phone lines, files, etc. Staff use the same phone numbers to connect with clients regardless of location, and staff interact with each other in the same way regardless of where they are.
Continue to Grow – Employees may not be going into the office, but they still need training and support. They still want to feel part of the company. Use technology and virtual events to facilitate continued interpersonal and career development. Hiring procedures to interview, onboard, and train those soon to be key employees will also need to be adjusted.
Prepare for Increased Support Needs – Any time work conditions change, there will be a need for additional support. Identify potential impacts and hire or train to avoid bottlenecks. Remember to leverage technology to reduce the stress of new technology—online video, chat functionality, and wikis always help.
Communicate Clearly – Working remotely can be a big change for some employees, so it is important to provide guidance and over-communicate. Create FAQs, tips, and best practices to help them in the transition, and consolidate important information so no one has to comb through what could be an overwhelming pile of information.
Dive Into Data – As everyone gets set up to work remotely, collect data to ensure resources are being used. Review utilization statistics and actively monitor system health and accessibility. Get in front of problems by asking for feedback on what is or isn’t working. All of this data is valuable will confirm is systems are operating and remote work is productive.
Don’t Compromise Security – During a major event like COVID-19, hackers can try to take advantage of the situation. Use standard security measures, including two-factor authentication, data encryption, secure data practices, and advanced security settings on both physical and virtual devices to ensure that data stays safe and environments remain secure.
Have a Backup Plan –Things rarely go exactly to plan. In the remote work world it may be more difficult to dynamically assemble trouble shooting teams to address those unforeseen issues. Make sure critical knowledge and processes are documented. Develop contingency plans. Invest in redundancy where important.