As a Managed Service Provider (MSP), the mission for our Total Managed IT Service offerings is to deliver business value to our clients by reducing costs, increasing productivity, and mitigating risks. We accomplish this by integrating technologies, automating processes, and implementing an IT strategy that is appropriate for each client’s business.
While we do offer standard support solutions to protect all of your IT assets, we prefer to start with a network evaluation to understand your business so that we can customize solutions to best fit an organization’s objectives and needs.
Our help desk is reachable 24×7. We are available to answer questions and assist with issues you may be experiencing.
We utilize technology that continuously monitors your infrastructure because it alerts us to situations before they escalate. Proactive monitoring reduces the probability of problems from occurring and minimizes the impact of problems that may arise. Some security breaches take months to uncover. Our monitoring technology creates alerts and stops attacks when they happen.
Managed IT is about the technology, but technology without sound management & strategy isn’t going to be successful. We assist with management by offering services from Virtual Chief Technology Officer (CTO) consulting to basic vendor management.
Integration of cloud technologies has cut the IT spend for some of our clients in half. Cloud services for email, file sharing, and even phone systems now offer big enterprise quality at a price small & midsize businesses can afford.