Managed IT
VISTECH delivers cost effective solutions to manage and protect your IT resources.
Components of Total Managed IT
As a Managed Service Provider (MSP), the mission for our Total Managed IT Service offerings is to deliver business value to our clients by reducing costs, increasing productivity, and mitigating risks. We accomplish this by integrating technologies, automating processes, and implementing an IT strategy that is appropriate for each client’s business.
Help Desk
Our help desk is reachable 24×7. We are available to answer questions and assist with issues you may be experiencing.
Monitoring
We utilize technology that continuously monitors your infrastructure because it alerts us to situations before they escalate. Proactive monitoring reduces the probability of problems from occurring and minimizes the impact of problems that may arise. Some security breaches take months to uncover. Our monitoring technology creates alerts and stops attacks when they happen.
Management
Managed IT is about the technology, but technology without sound management & strategy isn’t going to be successful. We assist with management by offering services from Virtual Chief Technology Officer (CTO) consulting to basic vendor management.
Cloud/Hosting
You may think cloud solutions are only applicable for large corporations. In fact, every organization benefits from cloud implementations. These reduce your on premise technology, which can eliminate large hardware & software purchases and will reduce IT support costs.
Why is Managed IT Services So Important?
Managed Services is the proactive management of Information Technology, IT. The operative word is “proactive”. We monitor your computers, servers, and other IT resources to identify potential problems, correcting issues before they impact your business. And we also provide recommendations to proactively evolve your IT infrastructure to meet future demands.
Customer Stories
A Case Study on Outsourcing
A Hartford Law Firm – Total Network Support (TNS) program
A Case Study on Consistency
An Emergency Medical Dispatch Center – Computer Aided Dispatch System (CAD)
A Case Study in Personalization
An Automotive Service Shop – Computer Network Upgrade
Request a free virtual CTO review
While we do offer standard support solutions to protect all of your IT assets, we prefer to start with a network evaluation to understand your business so that we can customize solutions to best fit an organization’s objectives and needs.